Thank you for visiting the OTRA Vintage Style Goods website (“Site”).
These Terms and Conditions are mandatory and binding. They apply to all purchases and activities made through the Site as well as to all use of the Site, including access to it.
The use of the site implies knowledge and acceptance of them. If you do not agree with the Terms and Conditions, you must refrain from using the Site and/or the services offered. "User" of the Site means both registered users and visitors.
Prior to each purchase, the User must read, understand and accept all the conditions established in the General Terms and Conditions and in the Policies of OTRA Vintage Style Goods.
REGISTRATION
It is mandatory to complete the registration form ("Form") in all its fields with valid and current data for the acquisition of products offered on this Site.
The User must complete the Form with their personal information (“Personal Data”) in an exact, precise, and true manner and assumes the commitment to update the Personal Data as necessary. OTRA VINTAGE STYLE GOODS may use various means to identify its Users, but is not responsible for the accuracy of the Personal Data provided by its Users.
Password
The User will have, once registered, a name and password or definitive Access Key ("Key") that will allow personalized, confidential, and secure access to use the services of the Site.
The Key will be chosen by the User himself.
The User will have the possibility of changing the Password, for which he must abide by the procedure established on the Site.
The User undertakes to maintain the confidentiality of his Password. Said Key is for personal use and its delivery to third parties will not in any way generate responsibility for OTRA VINTAGE STYLE GOODS.
User account
The User will be responsible for all the operations carried out in his account.
The User agrees to notify OTRA VINTAGE STYLE GOODS immediately and by reliable means of any unauthorized use of their account.
Means of payment that can be used on this site.
Unless a different form of payment is indicated for particular cases or in the case of offers of certain products, payments for purchases of products offered on this Site may only be made through Paypal, Bank Transfer or Mercado Pago with the payment methods offered. this platform.
The use of Paypal as a payment method will be subject to the provisions of these Terms and Conditions and the provisions of the Paypal service terms.
The use of Mercado Pago as a payment method will be subject to the provisions of these Terms and Conditions and the provisions of the Mercado Pago service terms.
OTRA VINTAGE STYLE GOODS WILL CONFIRM THE PURCHASE VIA EMAIL TO THE ACCOUNT REGISTERED BY THE USER.
Term of validity of the offer and price
The validity period of the offer is the one that coincides with the effective date indicated in the promotion or with the number of products available for sale. This information is provided to the User in the offer of products available on the Site.
The prices of the products available on this Site will only be valid and will be applicable to the products that are marketed through the Site, not necessarily being applicable to products marketed by OTRA VINTAGE STYLE GOODS through other sales channels.
Promotions
THE PROMOTIONS APPLICABLE TO PURCHASES ON THE WEBSITE WILL BE EXPRESSLY INDICATED, NOT BEING CUMULATIVE WITH OTHER PROMOTIONS.
In the cases in which the Site informs promotions that consist of free delivery or special discounts in the acquisition of a product for the purchase of another, the shipment of the good that is delivered free of charge or with a special discount will be made in the same place in which the purchased product is shipped. It will not be possible to participate in these promotions without jointly acquiring all the products included in them.
Use of personal data registered on the Site
The data referred to in these terms and conditions will have the purpose of validating purchase orders and improving the work of information and marketing of the services offered by OTRA VINTAGE STYLE GOODS.
Changes and return policy
The product did not arrive in conditions? DOES THE PRODUCT NOT MATCH THE DESCRIPTION PROVIDED ON THE SITE?
- Take some photos of the product without the box and its packaging. At least two of each.
- Send them to This email address is being protected from spambots. You need JavaScript enabled to view it. with the words “return” in the subject field followed by your order number. You can find this number in the confirmation email we sent you when you purchased the item.
Describe the problem and the request. Ex.: Broken backpack, return and refund…
- We will reply to that email and contact you to see the solution about it.
- Once we receive the products
International Shipping
All international shipments are made through DHL services within 72 hours.
Once you make your purchase, the OTRA team will send you the confirmation and tracking number with the estimated delivery date.